Hauspot Business Terms

Draft. Hauspot is in testing. This text needs a lawyer's review before publication.

§1. Definitions

Operator - Piotr Żmudzki and Karolina Kraszewska, natural persons jointly running the Hauspot service.
Hauspot - the service in which dog owners find pet-friendly places: the mobile app and the website.
Business Panel - the part of the Hauspot website in which a Business manages its Venues.
Business - an entrepreneur who has created a Business Account in the Panel, or a person acting on their behalf.
Business Account - an account in the Business Panel.
Venue - a place run by a Business (e.g. a café or a restaurant), described in the Panel.
Verification - the Operator's check of a Venue's information before it is shown in Hauspot.
Users - people who use the Hauspot app.

These Terms set out the rules for using the Business Panel and for showing Venues in Hauspot.
Creating a Business Account requires accepting these Terms and the Privacy Policy.
The Panel is intended for entrepreneurs. By creating a Business Account, the Business declares that it acts in connection with its business activity.
Contact with the Operator: kontakt@hauspot.pl.
Using the Panel requires a device with internet access, an up-to-date browser and an email address.

A Business creates a Business Account by giving an email address and a password, or by signing in with Google or Apple, and then the contact person's full name and a phone number.
The email address must be confirmed. Without confirmation, a Venue cannot be sent for Verification.
The Operator may create a Business Account on a Business's behalf, e.g. after talking to it. The Business then receives an email with a link to set a password and accepts these Terms at its first sign-in.
One Business Account can manage many Venues. Each Venue has one Business Account.
The Business keeps its sign-in details confidential and is responsible for actions taken from its Account.
The Business may delete its Business Account at any time. Its Venues are then hidden, and drafts never sent are deleted.

The Business describes the Venue in the Panel: its name, type, address and position on the map, opening hours, logo and - if it wishes - a description, photos, contact details, cuisines, price range and menu.
The most important part of the description is what a dog gets: water, a meal, a chew, a treat. It must match what the Venue really offers.
A Venue can be sent for Verification when it has a logo, opening hours for every day and a position on the map, and the Account's email address is confirmed.
The Business declares that:
1. it is entitled to represent the Venue;
2. the Venue's information is true and up to date;
3. it holds the rights to the content it uploads - logo, photos, descriptions, menu - and publishing it does not infringe third parties' rights.
The Business grants the Operator a royalty-free, non-exclusive licence to display, crop and resize the uploaded content in Hauspot - in the app, on the website and in materials promoting Hauspot - for as long as the Venue is shown and to the extent needed to run the service.
Unlawful or misleading content, offensive content and advertising unrelated to the Venue are prohibited.

Nothing a Business adds or changes is visible in Hauspot before the Operator approves it - except the quick changes in §6(2).
The Operator verifies the information as it sees fit - e.g. by phone, by email or by visiting the Venue.
The Operator approves or rejects a submission. A rejection includes the reason; the Business may correct the information and send the Venue again.
The Business learns of the decision by email and in the Panel.
Once the Operator starts a Verification, the submission is locked until the decision.
The Operator makes every effort to verify submissions without undue delay but does not guarantee a time frame.

The Business may change a published Venue's information in the Panel. The changes wait for Verification, and until the decision Users see the previous information.
Quick changes - opening hours, price range, and the prices and availability of menu items - are visible at once, without Verification, even while another change is being verified.
The Business is responsible for keeping the information up to date, in particular the opening hours and what a dog gets.
Every version of a Venue's information is kept in its history of changes.

The Business may withdraw a Venue from Hauspot at any time. It disappears at once, without the Operator's approval.
A withdrawn Venue can be restored by sending it for Verification again.

Users may rate Venues and add reviews.
The Business may not delete or edit reviews. A review that breaks the law or Hauspot's rules can be reported to the Operator at kontakt@hauspot.pl; the Operator will consider the report and may hide the review.
The Business may not publish reviews of its own Venue or commission others to publish them.

The Operator may hide a Venue when:
1. the Venue's information is untrue or out of date and the Business does not correct it;
2. the Venue has closed;
3. the Business breaches these Terms or the law.
The Operator informs the Business that the Venue has been hidden and why. Only the Operator can restore a hidden Venue - the Business gets in touch about it by email.

The Operator will inform the Business by email at least 30 days before introducing fees. Fees will apply once the new Terms are accepted; without accepting them, the Business may withdraw its Venues or delete its Business Account.

Hauspot is in testing. The Operator makes every effort to keep it running, but interruptions and errors may occur, in particular during technical work.
The Operator is not responsible for content uploaded by the Business or for Users' reviews.
The Operator does not guarantee any number of views, visits or guests.
The Operator is liable to the Business for damage caused intentionally. Liability for other damage is excluded to the extent the law allows.

The rules for processing personal data are set out in the Privacy Policy.

The Operator may change these Terms, in particular as Hauspot develops or the law changes.
The Operator informs the Business of changes by email at least 15 days before they take effect, unless the law requires a shorter period. The new version must be accepted at the first sign-in to the Panel after the changes take effect.
Until it is accepted, the Business cannot use the Panel. It may delete its Business Account instead.

These Terms are governed by Polish law.
Disputes are settled by the court competent under the Code of Civil Procedure.
For sole traders for whom the agreement is not of a professional nature, consumer protection provisions apply to the extent provided by law (Article 385⁵ of the Polish Civil Code).